iNetVu™ Service Manual Page 37 of 109
3.2.6. Wiring Related
3.2.6.1. USB Communication Failure (5000/7000/9000)
A conflict with USB communication has occurred. Reboot the PC or
Ensure iNetVu
TM
Controller is listed in the device manager.
3.2.6.2. Serial Communication Failure
1) Ensure the correct COM port is selected in the software for
communication and try again.
2) Contact support to ensure the Serial Connection in the 9000 Controller
is functional (do not take off the 9000 controller cover, unless instructed by
support)
3.2.6.3. Network Communication Failure
Ensure the Controller/Router/Modem are all operating on the same
network and the proper IP addresses have been set. See corresponding
controller manual for details.
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