C2Dx T/PUMP TP700 - Page 26

Problem Possible Cause Solution
Flow indicator light is ON Water ow to pad or hose is
RESTRICTED
Clamp is CLOSED
Water level is low or reservoir is EMPTY
T/Pump
®
Temperature Therapy Pump
is lled with water that is too HOT
Straighten the hose
Open the clamp
Rell with room temperature water to
proper level
Rell with room temperature water to
proper level
Warning indicator & Audible alarm
(Flash / Beep)
A High Heat (107°F / 42°C) or Cooling
Setpoint was selected (50°F / 10°C)
Loss of Power while unit was in a
Therapy mode. (Possible Power Fail)
Unit is running after a 20- or 30-
minute “OFF” Therapy Cycle period,
has reached the desired Setpoint, and
is now timing the 20- or 30- minute
ON cycle period
The unit just went into, or came out of
Lock mode
Indication only: A Setpoint outside
body temperature range is selected.
Insert the plug fully into the receptacle,
place the unit into Standby mode, then
unplug the
T/Pump
®
Temperature Therapy Pump.
If Power is removed while unit is in On-
Mode, the Power Fail alarm will beep
for approximately 10 minutes.
Indication only to indicate an “ON”
Therapy Cycle period is timing.
Indication only.
Both the Temperature and Therapy
Cycle Setpoint lights are BLINKING
Unit is in “OFF” Therapy Cycle time Indication only.
Temperature Setpoint light BLINKING Unit is warming up to the selected
Setpoint
Unit is in Cooling mode, for longer
than 40 minutes
Indication only.
Follow the “shutdown” procedure.
Drain the water in reservoir to ice ll
level, and rell with ice. Follow the
“start-up” procedure.
T/Pump
®
Temperature Therapy
Pump will NOT Heat
Reservoir is EMPTY
Flow is BLOCKED
Therapy Cycle is OFF
Heater is NOT receiving Power, or is
defective
Rell with room temperature water to
proper level
Reference “Flow indicator light is ON”
above
Wait for Therapy Cycle ON
Check if the Set Point is set too low.
Remove cover and check Power
(TP700 / TP700C - 120V ± 10% ) to the
heater at J2 on the PCB. NOTE: Power
to J2 cycles ON and OFF
If Power is present and thermostat is
CLOSED, heater is probably defective.
Cold heater resistance is approximately
49 ohms (120V). Replace heater if
required. Perform Functional checks on
page 14.
If Power is present and thermostat is
OPEN, thermostat is probably
101176 Rev 1
Troubleshooting
22 c2dx.com