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6 Service Functions
6.5 Reset Service Counter
Access only with service key inserted!
The printer has total and service counters.
• Total counter: The total counter contains the values for the entire service life of the printer up to now. The values
of the total counter are displayed in the Short status and in the Status print.
• Service counter: After more substantial maintenance or repair work the service counter can be set to the current
value of the total counter with the service key inserted. Here, it provides information on counter values at the last
service work. The values of the service counter are displayed in the Status print.
The following data is recorded in both counters:
Data Description
Operative time Printer switch-on time
Number of labels Number of labels printed
Transfer printing Length of medium printed with transfer printing
Thermal printing Length of medium printed with thermal direct printing
Table 16 Total and service counter data
1. Insert service key into an USB master interface.
2. Start Ofine menu.
3. Select Service > Reset service counter.
The display shows Reset service counter?.
4. Select OK.
The current values of the total counter are copied to the service counter.
The status print can be used to check whether the values were set. The service counter values are marked with
Service @.
6.6 Reset Passwords
Access only with service key inserted!
The function Reset passwords allows to reset all passwords for the access to the web interface and the FTP
functions to the default values.
1. Insert service key into an USB master interface.
2. Start Ofine menu.
3. Select Service > Reset passwords.
The display shows Reset passwords?.
4. Conrm with OK.
The printer returns to the Service menu.
Function User name Password
Web interface access admin admin
FTP printing ftpprint print
FTP access to storage devices ftpcard card
FTP rmware update ftpadmin admin
Table 17 Default passwords
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