Chapter 8
8-23
2E21 Hardware error.
03130000-2E21
Turn off printer,
wait, then
turn on again.
Power On
Again
IEEE 1394 Error
Restart Printer
IEEE1394 interface error
Any error has been detected while
initializing IEEE1394 at startup.
1. Restart the printer.
2. Remove and reinsert the IEEE1394
board and then restart the printer.
3. Replace the IEEE1394 board.
2E22 Media Type not
compatible with
cassette.
Check Media Type.
Stop: Stop Printing
Media Check
Please Cancel
Cas Cannot Feed
Please Check
Paper mismatch (cut sheet)
Cassette pickup has been specified for
paper that does not support cassette pickup.
Check the cassette pick-up setting/
paper type.
2E23 Hardware error.
03130031-2E23
Turn off printer,
wait, then
turn on again.
Power On
Again
Hardware Err 1
03130031-2E23
Cutter unit failure
At startup or completion of paper jam
handling, when attempting to get the cutter
which is in other position than HP back to
HP, the home position sensor timed out
without response.
1. Remove paper slip (foreign matter)
attached to the cutter home position
sensor.
2. Check the cutter driving circuit and
the cutter unit.
When FU3902 blows out on PF510/
5100/610,
-Replace the main controller PCB
When FU2802 blows out on iPF6300
series/ 6400 series
-Replace the main controller PCB.
2E24 Roll feed unit err
Turn off printer and check
roll feed unit
Power On
Again
Roll Feed Unit
Error
Faulty roll paper unit
Failed to detect the cam in the roll unit
while no paper was loaded.
Check the roll cam sensor (I/O mode).
2E25 Cannot detect papr
Remove paper and press
Load/Eject.
Can't DetectPapr
Remove Paper
Press Online
Jam while picking up, ejecting or printing
on paper (JAM2)
Cannot feed paper.
Remove paper and press
Load/Eject.
Remove paper
Press Online
Cannot detect papr
Remove paper and
press OK.
After loading of roll paper or cut sheet was
loaded successfully, Paper detection
sensor/ Media sensor sensor detected no
p a p e r ( J A M 2 ) .
2E27 Cannot load.
Press Load/Eject
and reload the
paper.
Remove paper
Cannot Feed
Press (upper arrow) Key
Feeding error (nip release required)
LF out of synchronization (feed motor
won't rotate) has been detected.
Cannot feed paper
Lift the release
lever and reload
paper.
Cannot feed paper.
Reload the paper.
Paper jam.
Press Load/Eject
and reload the
paper.
Paper Jam
Press (upper arrow) Key
Jam while picking up, ejecting or printing
on paper
(A sequence of removing jams with the
pinch roller released is required)(JAM1)
Virtually all recovery errors that could
occur in connection with paper pickup are
handled.
1. Open and close the release lever to
reload the paper.
2. Remove the paper once and then
refeed it.
Paper jam. Lift
the release lever.
Paper jam.
Push the release
lever back.
Paper jam.
Manually rewind roll
all the way.
Paper jam.
Manually rewind roll
all the way
and press OK.
2E30 The paper is
too small.
Paper mismatch (size)
With [Pause] selected for [Paper Mismatch
Detection] in the menu setting, paper size
for the paper loaded was smaller than the
size specified by data.
Continued printing allowed.
Check driver setting
Replace with appropriate paper.
2E31 Insufficient paper
for job
All of the following conditions have been
met at the start of external printing:
-[ON] has been selected for [Remaining
Roll Paper Detection].
-Among the paper size settings coded in the
print data, the paper length exceeds the
remaining length of roll paper.
-Automatic roll feed to another roll paper
slot which is not the current feeding path,
out of the 2 slots the printer has, is not
available.
Replace the roll paper.
Code
(last 4 digits)
Panel display
(Large LCD)
Panel display
(Small LCD)
Explanation/Detection sequence Remedial Action
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