Chapter 8
8-25
2E3B Roll 2 (Lwr) jammed.
Manually rewind the
roll all the way
and press OK.
During lower roll paper feeding operation,
the paper was fed with the roll feed sensor
detecting the paper, but the paper detection
sensor/ media sensor sensor could not
detect the paper and the operation timed
out.
Manually rewind the paper and reload.
2E3C Paper jam. Lift
the release lever.
During operations with cut sheet, the state
of the paper detection sensor/ media sensor
sensor has become invalid.
Reload the paper.
2E3D Roll 1 (upper) jam
Lift the release
lever.
During operations with upper roll paper,
the paper was fed with the roll paper
detection sensor and the roll feeding sensor
detecting the paper, but the state of the
paper detection sensor/ media sensor
sensor became invalid.
Reload the paper.
2E3E Roll 2 (lower) jam
Lift the release
lever.
During operations with lower roll paper,
the paper was fed with the roll paper
detection sensor and the roll feeding sensor
detecting the paper, but the state of the
paper detection sensor/ media sensor
sensor became invalid.
Reload the paper.
2E3F Paper jam. Lift
the release lever.
When either upper or lower roll paper is in
operation, the states of the roll paper
detection sensor, roll feeding sensor, and
paper detection sensor/ media sensor
sensor became invalid.
Reload the paper.
2E40 Cannot print as
selected. Another
roll is in use.
[Stop]: Stop printing
Print data having lower roll paper
specification has been received while
upper roll printout remains.
Remove the printout of upper roll, and
print again.
2E41 Cannot print as
selected. Another
roll is in use.
[Stop]: Stop printing
Print data having upper roll paper
specification has been received while
lower roll printout remains.
Remove the printout of lower roll, and
print again.
2E42 MediaType Mismatch Paper mismatch (type/ restart printing of
suspended job)
It occurs when all of the following
conditions are met:
-[Stop] selected for [Paper Mismatch
Detection] in menu settings.
-[Change Paper] button was pressed for
suspended jobs from host.
-The paper type that has been set in the job
and the type of actually fed paper do not
match.
Continued printing allowed.
Replace with appropriate paper.
2E45 MediaType Mismatch Paper mismatch (type/ restart printing of
suspended job)
It occurs when all of the following
conditions are met:
-[Stop] selected for [Paper Mismatch
Detection] in menu settings.
-The paper width that has been set with
data and the paper width of actually fed
paper do not match.
Continued printing allowed.
Check the driver settings.
Replace with appropriate paper.
2E47 Cutter Position Error Cut Failure
The cutter is not at home position when
restart from jam. Also paper feeding was
detected.
Check around the cutter unit.
2F11 CR error
Call for Service.
Power On
Again
CR Error
An operation order has been issued while
the carriage suffered a hardware error.
2F12 LF error
Call for Service.
Power On
Again
LF Error
LF error
-An operation order has been received
while the LF suffered a hardware error.
-The target position could not be reached
within a predicted operation time +3
seconds during an LF operation.
-The sensor could not be detected during an
LF operation involving sensor detection.
1. Replace the feed roller encoder
sensor.
2. Replace the feed motor.
<Supplement>
-If the carriage travels heavily near the
stop position, a mechanical load error
may be suspected.
-If any other symptom is observed, a
feeding sensor may be at fault.
2F13 Hardware error.
03130031-2F13
Turn off printer,
wait, then
turn on again.
Power On
Again
Hardware Err 1
03130031-2F13
A/D converter external trigger output stop
(Hardware error 1)
2F14 Hardware error.
03130031-2F14
Turn off printer,
wait, then
turn on again.
Power On
Again
Hardware Err 2
ASIC register not writable (Hardware error
2)
Could not write to the ASIC register on the
main controller PCB.
Replace the main controller PCB.
Code
(last 4 digits)
Panel display
(Large LCD)
Panel display
(Small LCD)
Explanation/Detection sequence Remedial Action