7s1
Appendices
Troubleshooting
Please
read this section
if
you encounter a problem using the software.
Investigate the foll.owing points first if you encounter a problem.
Does
your
computer satisfy
the
requirements listed in
the
System
Requirements
section (p. 8)?
Is
the
camera correctly connected
to
the
computer?
See
the
Camera User Guide
for
the
correct connection procedures. Also
check
to
ensure
that
you are using
the
correct cable and
that
it
is
securely
attached
at
both ends.
Is
the
camera set
to
the
playback mode? (some models only)
Some models require
the
camera
to
be set
to
the
playback mode
to
transfer data.
See
the
Camera User Guide
for
details.
Is
the
battery
sufficiently charged?
Check
the
battery charge
if
you are powering
the
camera
with
a battery.
You are recommended
to
use
a household
power
source (AC adapter)
to
power
the
camera
when
it
is
connected
to
a computer (if available
for
your camera model).
Ploblems
Try
the suggested solutions
to
the common problems listed below.
USB
driver installation
not
proceeding
well
(Windows)
Uninstall
the
driver (p. 75) before reinstalling
it
with
the
procedures in Installing
the Software
and
USB
Driver
(p.
11).
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