80
IAppendices
Cause
4:
The camera may have been recognized
as
another
device
under
the
following
circumstances (Windows only).
• The camera was connected
to
the computer before the
USB
driver was
installed.
• The [Scanners and Cameras] icon or the [Scanners and Cameras] folder cannot
be
found
in
the [Control
Panel]
or the [Printers and Other Hardware]
window.
• Your camera model name, [Canon Camera] or a camera icon does
not
display
in
the [Scanners and Cameras Properties] dialog or the [Scanners and
Cameras] folder.
Solution
1:
Start
with
the following procedures.
Install
the
USB
driver
with
the procedures
in
Installing the Software
and
USB
Driver (p. 11). Then connect the camera
to
the computer
with
the interface
cable and prepare it
to
transfer data. If the
USB
driver
is
already installed,
uninstall
it
first and then reinstall it.
Solution
2:
If the problem
is
not
resolved
with
the procedures
in
Solution
1,
continue by
implementing the following procedures. The specific steps are explained below.
1.
Check
to
see
if the camera
is
being recognized
as
an
"other"
device.
2.
Delete the driver and the setup information files if
it
is
being recognized
as
an
"other"
device.
3.
Reinstall the driver.
This section explains the specific steps
for
each operating system.
Windows
XP
and
Windows
2000
Check
to
see
if
the
camera
is
being recognized
as
an
"other"
device and
delete
the
driver
if it
is.
1.
Windows
XP:
Click the [Start] menu, followed by [Control Panel],
[Performance and Maintenance] and [System].
Windows
2000: Click the [Start] menu and select [Settings] and [Control
Panel]. Double-click the [System] icon.
2.
Click the [Hardware] tab, followed by [Device Manager].
To Next Page
Loading...
