Carestream CS 8100 - Quick Troubleshooting

Cephalometric Modality User guide for CS 8100 Family and CS 8100 3D Family_SM987_Ed02 49
7 Troubleshooting
Quick Troubleshooting
Occasionally, malfunctions can occur during use in the event of an incorrect action. An error
message is displayed on the popup on the Acquisition interface System Status Screen.
The following table lists the information messages, their description and the action to take:
Table 1 Error Code Message
Table 2 Information messages
Error Code Error Message Description Action
Err_S_GEN_36865 Handswitch was
released before the
end of exposure.
The user has released the
exposure button
prematurely.
Relaunch the acquisition and hold
the exposure button until the end of
the acquisition cycle.
Message Description Action
X-ray tube cooling Cooling in progress. Wait until the Generator Cooling Indicator on
the Acquisition interface reaches zero.
Thermal security Cooling in progress. Wait until the Generator Cooling Indicator on
the Acquisition interface reaches zero.
Release handswitch The acquisition has ended.
Release the exposure button of the X-ray
remote control.
Start the acquisition The acquisition has been
launched.
Keep pressing and holding the exposure button.
Upgrade of the firmware The system is being upgraded. Wait for completion of the upgrade.
I 9
The Cephalometric sensor is in
the cooling process.
Wait until the Ready Indicator LED is green.
I 5 The position of the head clamps
do not match the selected exam
program.
Position the head clamps manually for the
selected exam.
I 17 The sensor is in the positioning
process for either panoramic, 3D
or Ceph mode.
Wait for the end of the positioning process.
If an Error Code message is displayed, the malfunction persists
or more serious conditions occur, contact a qualified technician.
When you call the qualified technician have the following
information ready:
• Model Serial Number
• Error Code Message