Carimali DIVAPro - Troubleshooting

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6 TROUBLESHOOTING
For faults or situations not described in this manual or when necessary, con-
tact the Service centre.
FAULT POSSIBLE CAUSE POSSIBLE SOLUTION
The machine
does not turn on
(display o󰀨).
Incorrect electrical connection.
Check the correct connection of
the plug to the socket.
Check the main switch of the
room.
Check the position of the switch in
the machine (see chapter 4.1).
Contact the Service centre.
Display on but the push-
button panels are o󰀨.
Faulty electrical connection of
the components / push-button
panels.
Check if the machine is warming
up.
Contact the Service centre.
Voltage in the machine
but the display is o󰀨.
Electrical connection / display
faulty.
Contact the Service centre.
Display on and readable
but the touch controls do
not respond.
Film / display faulty. Contact the Service centre.
Drinks not dispensed
correctly.
Push-button doses set. Contact the Service centre.
The quality of the extracted
drink is not acceptable.
Check the co󰀨ee dose.
Check the grinding.
Clean the co󰀨ee unit (see chapter
5.3) and Milker if there is one (see
chapter 5.4).
Contact the Service centre.