44
No. Code Description Possible cause Action taken Reset
23 10014 Cooler Interlock Failure Interlock input set on Unit shuts down
Automatic (if the unit was
stopped); otherwise,
Manual
24 10016
Compressor A1 Not Started Or Pressure
Increase not Established
Compressor breaker or
fuse fault, compressor
switch open
Compressor shuts down Manual
25 10017
Compressor A2 Not Started Or Pressure
Increase not Established
As above Compressor shuts down Manual
26 10030 Master/Slave communication Failure
Bus installation fault,
communication error
Master/Slave assembly is
disabled
Automatic, if communication
is re-established
27 10031 Unit is in Network emergency stop
Network emergency
stop command
Unit shuts down
Automatic, if emergency
stop is deactivated
28 10032 Water Pump #1 Fault Water pump fault Unit shuts down Manual
29 10037
Circuit A Repeated High Discharge Gas
Overrides
Repetitive capacity
decreases
No action (alert)
Automatic (no discharge gas
overrides within 30 min) or
Manual
30 10040
Circuit A Repeated Low Suction Temp
Overrides
As above As above As above
31 10043 Low Entering Water Temperature In Heating
Low entering uid
temperature in
Heating mode
No action (alert)
Automatic, if water
temperature returns to
normal or heating mode is
stopped
32 10063 Circuit A High pressure switch Failure
High pressure switch
failure
No action (alert) Manual
33 10097
Water Exchanger Temperature Sensors
Swapped
Inlet and outlet
temperature reversed
Unit shuts down Manual
40 10122
Replacement Mode: please contact Service
Representative to activate options
Replacement Mode:
Please contact your
local service
representative to
obtain activation key(s)
to retrieve (or activate)
software options
Replacement Mode:
Please contact your local
service representative to
obtain activation key(s) to
retrieve (or activate)
software options
Automatic, if Software
Activation Key is installed
Automatic, if Software
Activation Key is not
provided within 7 days
since the rst compressor
start (the alarm will be
reset and software-
protected options will be
blocked)
41 57001 Circuit A SIOB Low Voltage Failure Supply fault Unit shuts down
Automatic, if supply voltage
returns to normal (up to 6
alarms within 24 hours);
otherwise, Manual
42 10215 DHW Antilegionella Setpoint Not Achieved Low OAT No action (alert) Automatic
Master/Slave conguration failure
36 9001 Master Chiller Conguration Error Conguration failure
Master/slave operation is
disabled and the unit
returns to the stand-alone
mode
Automatic, if master/slave
conguration returns to
normal or the unit returns
to the standalone mode
Service and factory
34 130nn
Service Maintenance Alert
01: Service Maintenance Alert
02: Water loop size is low
03: Pump service is required
04: Water lter service
05: Scheduled Service Maintenance date is
near or reached
Servicing action
required / Contact
Manufacturer Service
Agency
Depending on the severity
of the alarm, the unit may
continue to operate or the
unit shuts down
Manual (13001-13004) or
Automatic (13005, if the
new maintenance date is
set)
35 13006
Fgas check needed, call your maintenance
company
Maintenance date
passed
No action (alert)
Automatic, if the new
maintenance date is set
37 7001 Illegal Conguration
Incorrect unit
conguration
Unit cannot be started
Automatic, if conguration is
corrected
8 - DIAGNOSTICS