SERVICE AND WARRANTY
EN
|
Intelect
®
Mobile 2 ELECTROTHERAPY User Manual
WARRANTY REPAIR/OUT OF WARRANTY
REPAIR
Service
When the Intelect
®
Mobile or any accessories require
service, contact the selling dealer or DJO Service
Department.
All Therapy Systems and accessories returned to the factory
for service must include the following:
1. Written statement containing the following
information:
• RA Number – Obtain from DJO
• Therapy System or accessory Model Number
• Therapy System or accessory Serial Number
• Contact Person with Phone and Fax Numbers
• Billing Address (for Out of Warranty Repair)
• Shipping Address (Where to Ship Unit after Repair)
• Detailed Description of Problem or Symptoms
2. Copy of original invoice issued at purchase of the
Therapy System or accessory
3. Ship the unit to address specified by an authorized
Service Technician
Service to these units should be performed only by a service
technician certified by the Company.
Through the purchase of a Service Manual, DJO, LLC
has made available circuit diagrams, component part
lists, descriptors, or other information which will assist
authorized technical personnel to repair those parts of the
equipment which are designated by DJO, LLC as repairable.
Expected Life
• Device expected life is five years
• Accessories expected life is one year
• Gel electrodes and ultrasound gel are shelf life
accessories and their shelf life is less than device
expected service life. Shelf life is indicated in
electrodes packaging and gel bottle.
To Next Page
Loading...
Need help?
General
