REPORTING SAFETY DEFECTS IN THE UNITED
STATES
If you believe that your vehicle has a defect that could cause a crash or cause injury
or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov
.
In Canada
If you believe that your vehicle has a safety defect, you should contact the
Customer Service Department immediately. Canadian customers who wish to
report a safety defect to the Canadian government should contact Transport
Canada, Motor Vehicle Defect Investigations and Recalls at 1-800-333-0510 or go
to http://www.tc.gc.ca/roadsafety/
.
French Canadian customers who wish to report a safety defect to the Canadian
government should contact Transport Canada, Motor Vehicle Defect Investiga-
tions and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/.
CONSUMER ASSISTANCE
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