In This Manual
Cisco 7960/7940 Telephone User Guide Your Cisco Telephone 3 
620-05600070B
Soft keys Soft key functions change 
depending on the status of the 
phone (for example, whether you 
are on a call or the phone is not in 
use). The key's current function is 
shown on the LCD screen.
messages button
Accesses the voice mail main 
menu for managing voice mail 
messages.
directories button
Accesses the Missed Calls, 
Received Calls and Placed Calls 
information. Does not work on the 
7960
 MGCP phone.
services button
Provides access to VOISS system 
company and personal directories, 
voice mail, call screening and 
forwarding and web services (such 
as weather or stock quotes) 
through a menu tree.
settings button
Accesses the LCD screen contrast, 
ringer type, network configuration 
and status controls.
i button
Displays online help for a phone 
key or function.
On-screen Mode buttons Provide access to the voice mail 
system (when available), call 
histories, phone settings such as 
contrast and ring type, plus network 
configuration and status 
information.
VOLUME buttons Increase or decrease the volume 
for the currently active voice 
receiver – handset, headset, or 
speakerphone. The volume buttons 
also control the ringer volume (if 
on-hook), and the contrast of the 
LCD via the settings button.
SPEAKER button This button toggles the 
speakerphone function on and off.
MUTE button This button toggles the microphone 
function on and off. Works with the 
speakerphone, handset, or headset 
microphone.
Features  Descriptions