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Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1(3)
OL-17755-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Programmable Line
Keys
The administrator can assign features to line buttons.
Softkeys normally control these features; for example,
New Call, Call Back, End Call, and Forward All. When
the administrator configures these features on the line
buttons, they always remain visible, so users can have a
“hard” New Call key.
For more information refer to:
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phone”
chapter.
• Cisco Unified Communications Manager
Administration Guide, “Phone Button
Template Configuration” chapter.
• Cisco Unified Communications Manager
Administration Guide “Modifying Phone
Button Templates” chapter.
Quality Reporting
Tool (QRT)
Allows users to use the QRT softkey on a phone to
submit information about problem phone calls. QRT can
be configured for either of two user modes, depending
upon the amount of user interaction desired with QRT.
For more information refer to:
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP
Phones” chapter.
• Cisco Unified Communications Manager
Features and Services Guide, “Quality
Report Tool” chapter.
Redial Allows users to call the most recently dialed phone
number by pressing a softkey.
Requires no configuration.
Ring setting Identifies ring type used for a line when a phone has
another active call.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Directory
Number Configuration” chapter.
• “Creating Custom Phone Rings” section
on page 6-2.
Secure Conference • Allows secure phones to place conference calls by
using a secured conference bridge.
• As new participants are added by using Confrn,
Join, cBarge, Barge softkeys or MeetMe
conferencing, the secure call icon displays as long
as all participants use secure phones.
• The Conference List displays the security level of
each conference participant. Initiators can remove
non-secure participants from the Conference List.
(Non-initiators can add or remove conference
participants if the Advanced Adhoc Conference
Enabled parameter is set.)
For more information about security, see the
“Overview of Supported Security Features”
section.
For additional information, refer to these:
• Cisco Unified Communications Manager
System Guide, “Conference Bridges”
chapter
• Cisco Unified Communications Manager
Administration Guide, “Conference
Bridge Configuration” chapter
• Cisco Unified Communications Manager
Security Guide.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference
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