Name: Cisco 9971 Standard
Brand: Cisco
Rating: 4 (1 reviews)

Default Chapter3

Table of Contents3

Your Phone13

Applications61

Contacts73

Phone Contacts73
- Corporate Directory73
  - Search for and Dial a Contact73
  - Search for and Dial a Contact While on a Call74
- Personal Directory74
  - Personal Directory Options74
  - Fast-Dial Codes with Personal Directory76

Messages79

Voice Messages79

Calling Features81

Feature Buttons and Softkeys81
All Calls82
- Feature Name82
- View All Calls on Your Phone83
Answer83
- Answer Your Oldest Call First83
Auto Answer83
- Auto Answer with Your Headset83
- Auto Answer with Your Speakerphone83
Barge84
- Add Yourself to a Call on a Shared Line84
Call Back84
- Set up a Call Back Notification84
Call Chaperone84
- Chaperone and Record a Call85
Call Forward All85
- Forward Calls on Your Phone86
Call Park86
- Park and Retrieve a Call Using Park87
- Park and Retrieve a Call Using Assisted Directed Call Park87
- Park and Retrieve a Call Using Manual Directed Call Park88
Call Pickup89
- Answer a Call Using Pickup89
- Answer a Call Using Group Pickup and a Group Pickup Number90
- Answer a Call Using Group Pickup and a Phone Number90
- Answer a Call Using Other Pickup90
Call Waiting90
- Respond to a Call Waiting Notification91
Conference91
- Add Another Party to Your Call to Create a Conference91
- Join Calls Together in a Conference92
- Swap between Calls before Completing a Conference92
- View Conference Participants92
- Remove Conference Participants92
Divert92
- Divert a Call93
Do Not Disturb93
- Turn DND on and off93
Extension Mobility94
- Enable Extension Mobility94
Fast Dial94
- Place a Call with a Fast-Dial Button94
Hold95
- Hold and Resume a Call95
- Swap between Holding and Active Calls95
- Put a Call on Hold by Answering a New Call95
- Determine if a Shared Line Is on Hold95
- Remote Hold96
Hold Reversion96
- Respond to a Hold Reversion Notification96
Hunt Groups96
- Sign in and out of a Hunt Group96
Intercom97
- Place a Dedicated Intercom Call97
- Place a Dialable Intercom Call97
- Receive an Intercom Call97
Line Status98
- Line Status Indicators98
Malicious Call Identification99
- Trace a Suspicious Call99
Meet Me99
- Host a Meet-Me Conference99
- Join a Meet-Me Conference99
Mobile Connect100
- Turn on or off Mobile Connect to All Your Remote Destinations from Your Desk Phone100
- Switch an In-Progress Call on Your Desk Phone to a Mobile Phone101
- Switch an In-Progress Call from a Mobile Phone to Your Desk Phone101
- Hand off an In-Progress Call from a Mobile Phone to Your Desk Phone101
Mute101
- Mute Your Phone102
On-Hook Dialing102
- Dial a Number on Hook102
Privacy102
- Enable Privacy on a Shared Line102
Quality Reporting Tool103
- Report Problems on Your Phone103
Redial103
- Redial a Number103
Shared Lines103
Silent Monitoring and Recording104
Speed Dial104
- Place a Call with a Speed-Dial Button105
- Place a Call with a Speed-Dial Code105
  - Use a Speed-Dial Code on Hook105
  - Use a Speed-Dial Code off Hook105
Transfer105
- Transfer a Call to Another Number105
- Swap between Calls before Completing a Transfer106
Web Dialer106
- Use Web Dialer with Cisco Directory106
- Use Web Dialer with Another Online Corporate Directory106
- Set Up, View, or Change Web Dialer Preferences107
- Sign out of Web Dialer107

User Options109

Accessories125

Faqs and Troubleshooting139

Product Safety, Security, Accessibility, and Related Information145

Warranty149

Cisco One-Year Limited Hardware Warranty Terms149

Brand	Cisco
Model	9971 Standard
Category	IP Phone
Language	English

Cisco 9971 Standard User Manual

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