Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.0 (SIP) 69
Calling Features
Feature Buttons and Softkeys
Depending on how your system administrator set up your phone, some features included in this guide
may not be available to you.
This table provides information about some of the features that are available on softkeys and dedicated
feature buttons and some that your system administrator sets up on programmable feature buttons.
Feature Name
Dedicated
Feature
Button
Programmable
Feature
Button Softkey
All Calls X
Answer X
Call Back X X
Call Forward All X X
Call Park X X
Call Park Line Status X
Call Pickup X
Call Pickup Line Status X
Conference X X
(available while
on a conference
only)
Divert X
Do Not Disturb X
Group Pickup X
Hold X
Hunt Groups X
Intercom X
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