Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 
Version 2.0                                               © WTT HK Limited 2017 
4  Basic Features 
 
4.1  Placing a Call 
 
There are 4 options for placing a new call: 
1.  When using the handset, lift the handset and dial the number. 
2.  To make a new call on the current line, press the NewCall soft key and 
dial the number. 
3.  To dial with the phone on hook, from the main screen, perform either of 
these actions: 
 Dial the number and lift handset or press the Dial soft key.  The phone 
will not produce the dial tone until after you lift the handset or press the 
Dial soft key. 
 Press the NewCall soft key and dial the number. 
4.  To dial the last dialed number, press the Redial soft key. 
 
4.2  Answering a Call 
 
There are 3 options for answering a call: 
1.  Lift the handset. 
2.  Press the Answer soft key 
3.  Press the Speakerphone button 
 
4.3  Ending a Call 
 
There are 3 options for ending a call: 
1.  Hang up the handset. 
2.  Press the EndCall soft key 
3.  Press the Speakerphone button           , when using hand-free 
conversation mode