Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 
Version 2.0                                               © WTT HK Limited 2017 
5.10  Remote Access to VoiceMail 
 
1.  Dial the access number 2112-2345. [Please dial (852) 2112-2345 when 
you are accessing VoiceMail service from overseas.] 
2.  A welcome greeting message will be announced and please select the 
language by pressing ‘1’ for Cantonese / ‘2’ for English. 
3.  Enter your User ID (your Cloud Voice S Number) followed by “#” 
4.  Enter your VoiceMail PIN followed by “#” 
5.  Follow the voice prompts for voice mail service. 
 
Note: The User ID will be your Cloud Voice S Number. For security reason, please 
change your VoiceMail PIN regularly 
 
5.11  Retrieval of VoiceMail via Outlook 2000 
 
1.  Open your Microsoft Outlook 
2.  Click Tools 
3.  Select Accounts 
4.  Click New 
5.  Select Microsoft Exchange, POP3, IMAP, or HTTP and click Next 
6.  Enter Account Information
 *
 and click Next 
7.  Select Internet E-mail and click Next 
8.  Enter Server Information ** and click Next 
9.  Click Finish 
 
*   
When entering the
 Account Information, please input the following 
  Your Name:   Name wish to be displayed in email 
  E-mail Address:    3xxxxxxx@vm.wtt-cloudvoice.com; ‘3xxxxxxx’ is your 
Cloud Voice S Number 
  Username:    Your Cloud Voice S Number (e.g. 3xxxxxxx) 
  Password:     Your Cloud Voice S Password 
 
**   When entering Server Information, please input the following 
  Account Type:   IMAP 
  Incoming mail server: imap.wtt-cloudvoice.com;  
  Outgoing mail server: smtp.wtt-cloudvoice.com