Cisco 9971 - Transferring a Call to Another Party; Redialing the Last Number Dialed; Forwarding Calls to Another Phone; Setting up Call Forwarding from Your IP Phone

Remote Extension S (Video) – Cisco 9971 IP Phone User Guide
Version 2.0 © WTT HK Limited 2017
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5.3 Transferring a Call to another Party
During the call conversation (not ‘On-hold’ mode), if you wish to transfer your
call conversation to another party, you can:
1. Press the Transfer button .
2. Enter 8-digits local number * / 4-digits extension number of the recipient
3. Press the Transfer button again or the Transfer soft key.
* If you wish to transfer the call to external partner, please remember to add ”9”
before the 8-digits telephone number
5.4 Redialing the Last Number Dialed
To redial the most recently dialed number, press the Redial soft key. If you
have not lifeted up the handset, it will be in speakerphone mode and
automatically activate speaker.
5.5 Forwarding Calls to another Phone
5.5.1 Setting up Call Forwarding from your IP Phone
1. Press the Forward All soft key. You will hear two beeps.
2. Enter the destination number to which you want to forward all of your calls,
exactly as you were placing a call to that number.
3. To cancel all call forwarding, press the Forward Off soft key.
Note: If you wish to forward the call to external partner, please remember to add ”9”
before the 8-digits telephone number
Tips: To forward all incoming calls to your voicemail, just simply press Forward All
and Message button.