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Cisco 9971 User Guide

Cisco 9971
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Remote Extension S (Video) Cisco 9971 IP Phone User Guide
Version 2.0 © WTT HK Limited 2017
2
Table of Content
1 Phone Set Features and Functions ...................................................................... 3
1.1 Operation for IP Phone 9971 ........................................................................... 3
1.2 Location of Control ........................................................................................... 4
2 Quick Installation Procedures .............................................................................. 7
3 Preference Setup ................................................................................................. 10
3.1 Adjust Brightness ........................................................................................... 10
3.2 Adjust Ringtone ............................................................................................. 10
3.2.1 Change Volume ..................................................................................... 10
3.2.2 Change Ringtone ................................................................................... 10
3.3 Adjust Wallpaper ............................................................................................ 11
4 Basic Features ..................................................................................................... 12
4.1 Placing a Call ................................................................................................. 12
4.2 Answering a Call ............................................................................................ 12
4.3 Ending a Call ................................................................................................. 12
4.4 Muting a Call .................................................................................................. 13
5 Call Management Features ................................................................................. 13
5.1 Putting a Call on Hold .................................................................................... 13
5.2 Using Call Waiting ......................................................................................... 13
5.3 Transferring a Call to another Party ............................................................... 14
5.4 Redialing the Last Number Dialed .................................................................. 14
5.5 Forwarding Calls to another Phone ................................................................ 14
5.5.1 Setting up Call Forwarding from your IP Phone ..................................... 14
5.5.2 Setting up Call Forwarding from your mobile.......................................... 15
5.5.3 Setting up Call Forwarding via Internet .................................................. 15
5.6 Placing a Conference Call.............................................................................. 15
5.7 Call Pickup ..................................................................................................... 16
5.7.1 Call Pickup within your Group ................................................................ 16
5.7.2 Directed Call Pickup (Specific Group Member) ...................................... 16
VoiceMail Service ........................................................................................................ 18
5.8 Activating VoiceMail ....................................................................................... 18
5.8.1 Activating VoiceMail on your IP Phone.................................................... 18
5.8.2 Remote Activation of VoiceMail .............................................................. 18
5.9 Accessing VoiceMail ...................................................................................... 18
5.10 Remote Access to VoiceMail ......................................................................... 19
5.11 Retrieval of VoiceMail via Outlook 2000 ......................................................... 19
5.12 Visual VoiceMail ............................................................................................ 20
6 Using Phone Log ................................................................................................. 21
6.1 Viewing and Dialing from the Phone Log ....................................................... 21
6.2 Deleting Call Record from Phone Log ............................................................ 21
7 Password Management ....................................................................................... 22
7.1 Change The Cloud Voice S Password ........................................................... 22
7.2 Change The IP Phone PIN ............................................................................. 23

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Cisco 9971 Specifications

General IconGeneral
Resolution640 x 480 pixels
Programmable Line Keys5
ProtocolsSIP, SCCP
Wi-Fi802.11a/b/g
Weight3.5 lbs
Display5-inch color LCD
AudioWideband audio, G.722 codec support
USB Ports2 x USB 2.0
Ethernet Ports2
PoEYes (802.3af)
VideoH.264
Network Interfaces10/100/1000 Ethernet
CodecsG.711, G.722, G.729a, G.729ab, iLBC
Power OptionsPoE
Headset PortDedicated headset port
SpeakerphoneFull-duplex speakerphone

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