Remote Extension S (Video) – Cisco 9971 IP Phone User Guide
Version 2.0 © WTT HK Limited 2017
4.4 Muting a Call
1. Press the Mute button.
2. To disengage mute, press the Mute again.
Note: If you are using mute along with the speakerphone, lifting the handset will
disengage the mute function.
5 Call Management Features
5.1 Putting a Call on Hold
During the call conversation, you can put the other call party temporarily on-
hold.
1. To put a call on hold,
Press the Hold button .
The Hold icon will be displayed and the Line button will be pulsed to
green colour.
2. To resume the highlighted call, you can press the Resume soft key.
5.2 Using Call Waiting
If you are enabled with call waiting for your phone and you are on a call, you
will hear a call waiting tone and the caller ID information will be shown on the
phone’s LCD screen if a new call comes in when you are on the phone.
1. To answer the new call, press the Answer soft key. When you do so, the
original call will be put on hold.
2. To return to the original call, press the Resume soft key.
3. If the second call is still active, the call will be put on hold when you return
to the original call.
4. You can continue to use the Hold button to switch between the calls.
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