Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 
Version 2.0                                               © WTT HK Limited 2017 
6  Using Phone Log 
 
If your  phone display indicates that you have missed calls,  you can use the 
Missed Call option on the Directory menu to view your call history and to call 
back  the  person that  you  have  missed.    You can also  view call history  and 
place calls from the Received Calls and Placed Calls directories. 
 
6.1  Viewing and Dialing from the Phone Log 
 
1.  Press the Applications button        . 
2.  Select Call History. (Use the Navigation bar and button to scroll and 
select.)  
3.  Select All Lines or the line that you want to view. 
4.  From the Call History list, select the call you want to dial and do one of 
the following: 
 Press the Call soft key. 
 Press the line key.  
 Pick up the handset.  
 Press the speakerphone or headset button. 
6.2  Deleting Call Record from Phone Log 
 
1.  Press the Applications button         
2.  Select Call History. (Use the Navigation bar and button to scroll and 
select.)  
3.  Select All Lines or the line that you want to view.  
4.  Select the call you want to delete.  
5.  Press the Del Call soft key (you may need to press the more soft key 
first). 
6.  Press the Delete soft key to delete the call, or press the Cancel soft key 
to go back to the Call History screen. 
 
Tips: For dialing Missed call from external parties, you should press More and 
EditDial to add “9” to the contact number