Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 
Version 2.0                                               © WTT HK Limited 2017 
Opens/closes the Applications menu. Depending on how your system 
administrator sets up the phone, use it to access applications such as 
call history, preferences, and phone information. 
Opens/closes the Contacts menu. Depending on how your system 
administrator sets up the phone, use it to access personal directory, 
corporate directory, or call history. 
Can be positioned to your preferred viewing angle. 
Programmable 
feature buttons 
(also called feature 
buttons) 
 
 
 
 
 
 
Each corresponds with a phone line, speed dial, and calling feature. 
Pressing a button for a phone line displays the active calls for that line. If 
you have multiple lines, you may have an All Calls button that displays a 
consolidated list of all calls from all lines (oldest at the top). Then it is 
recommended that you keep your phone in the All Calls view. Color 
LEDs indicate the line state:  
• Amber    —Ringing call on this line  
• Green    —Active or held call on this line  
• Red    —Shared line in-use remotely  
(The positions of the session buttons and feature buttons can be 
reversed on phones that use a locale with a right-to-left reading 
orientation, such as Hebrew and Arabic.) 
The handset light strip lights up to indicate a ringing call (flashing red) or 
a new voice message (steady red).