Verifying the Primary and Backup Configuration 285
Configuring Subscriber State Management Audit Process 286
Troubleshooting ICSR Operation 286
Updating the Operating System 287
Both ICSR Systems 292
Standby ICSR System 292
Performing Health Checks 293
Performing SRP Checks 293
Performing BGP Checks 293
Updating the Boot Record 294
Synchronizing File Systems 294
Reboot StarOS 294
Updating the Configuration File 294
Verifying the Software Version 295
Saving the Configuration File 295
Completing the Update Process 295
Waiting for Session Synchronization 295
Primary System 295
Initiating an SRP Switchover 296
Checking AAA Monitor Status on the Newly Active System 296
Completing the Software Update 296
Initiating an SRP Switchover 297
Making Test Calls 297
Fallback Procedure 297
CHAPTER 26
Support Data Collector 299
Overview 299
Configuring SDR Collection 300
Displaying the SDR Collection Configuration 300
Collecting and Storing the SDR Information 301
Managing Record Collection 301
Using SDRs to Diagnose Problems 303
SDR CLI Commands 303
Configuration Commands (Global Configuration Mode) 304
support record 304
ASR 5500 System Administration Guide, StarOS Release 21.5
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Contents