Cisco CRS-1 - Carrier Routing System Router Troubleshooting Guide

1-12
Cisco IOS XR Troubleshooting Guide for the Cisco CRS-1 Router
OL-21483-02
Chapter 1 General Troubleshooting
Basic Cisco IOS XR Verification and Troubleshooting Tools
r24 r25 r26 r27
R24 00000003 00000000 00000003 4825dc34
r28 r29 r30 r31
R28 00000006 0000f054 48254064 481ff810
cnt lr msr pc
R32 00000000 fc1c6340 0000d932 fc1d3fa0
cnd xer
R36 28004024 00000008
DLL Info
DLL path Text addr. Text size Data addr. Data size Version
/hfr-os-3.3.90/lib/libinfra.dll 0xfc142000 0x00034200 0xfc1343b8 0x00000bbc
0
/lib/libc.dll 0xfc1a8000 0x00079dd8 0xfc222000 0x00002000 0
Crash Package Infomation
Package: hfr-mgbl, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-mcast, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wo
rkspace for c2.95.3-p8
Package: hfr-mpls, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-rout, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-k9sec, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wo
rkspace for c2.95.3-p8
Package: hfr-lc, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/works
pace for c2.95.3-p8
Package: hfr-fwdg, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-admin, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wo
rkspace for c2.95.3-p8
Package: hfr-base, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-os-mbi, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/w
orkspace for c2.95.3-p8
node: node0_6_CPU0
------------------------------------------------------------------
node: node0_RP0_CPU0
------------------------------------------------------------------
node: node0_RP1_CPU0
------------------------------------------------------------------
Use the show context command to locate the core dump file path. For example, the core dump file path
shown in the command output is: harddisk:/dumper/first.tcam_mgr.abort.node0_1_CPU0.ppc.Z. The
command output shows a crashed on a node. The process is pkg/bin/tcam_mgr.
Collect the following information and sent it to Cisco Technical Support. For Cisco Technical Support
contact information, see the “Obtaining Documentation and Submitting a Service Request” section on
page viii in the Preface.
• ppc.Z file—This file contains the binary core dump information. Use the path listed in the command
output to copy the contents of the ppc.Z file. The path shown in the command output is:
harddisk:/dumper/first.tcam_mgr.abort.node0_1_CPU0.ppc.Z
• ppc.txt file—This file contains content on the core dump similar to the show context command
output. Use the path listed in the command output to copy the contents of the ppc.txt file. The path
shown in the command output is: harddisk:/dumper/first.tcam_mgr.abort.node0_1_CPU0.ppc.txt
• Collect the show version or show install active command output.

Cisco CRS-1 - Carrier Routing System Router Specifications

General

Brand	Cisco
Model	CRS-1 - Carrier Routing System Router
Category	Network Router
Language	English