Contents
Cisco IP Phone 8861 and 8865 Overview ................................................................................................................................................ 6!
Phone Models ......................................................................................................................................................................................... 6!
Requirements .......................................................................................................................................................................................... 7!
Site Survey .......................................................................................................................................................................................... 7!
Call Control ........................................................................................................................................................................................ 8!
Wireless LAN ..................................................................................................................................................................................... 8!
Protocols ............................................................................................................................................................................................... 12!
Wi-Fi ..................................................................................................................................................................................................... 12!
Regulatory ........................................................................................................................................................................................ 15!
Bluetooth ............................................................................................................................................................................................... 16!
Languages ............................................................................................................................................................................................. 17!
Cisco 8865 Video Calls ........................................................................................................................................................................ 18!
Accessories ........................................................................................................................................................................................... 18!
Wireless LAN Design .............................................................................................................................................................................. 19!
802.11 Network ..................................................................................................................................................................................... 19!
5 GHz (802.11a/n/ac) ....................................................................................................................................................................... 19!
2.4 GHz (802.11b/g/n) ...................................................................................................................................................................... 20!
Signal Strength and Coverage .......................................................................................................................................................... 21!
Data Rates ......................................................................................................................................................................................... 24!
Rugged Environments ...................................................................................................................................................................... 25!
Security ................................................................................................................................................................................................. 27!
Extensible Authentication Protocol - Flexible Authentication via Secure Tunneling (EAP-FAST) ............................................... 28!
Extensible Authentication Protocol - Transport Layer Security (EAP-TLS) ................................................................................... 29!
Protected Extensible Authentication Protocol (PEAP) .................................................................................................................... 30!
EAP and User Database Compatibility ............................................................................................................................................ 31!
Quality of Service (QoS) ....................................................................................................................................................................... 31!
Call Admission Control (CAC) ........................................................................................................................................................ 32!
Traffic Classification (TCLAS) ........................................................................................................................................................ 32!
QoS Basic Service Set (QBSS) ........................................................................................................................................................ 33!
Wired QoS ........................................................................................................................................................................................ 33!
Roaming ................................................................................................................................................................................................ 34!
Fast Secure Roaming (FSR) ............................................................................................................................................................. 35!
Interband Roaming ........................................................................................................................................................................... 36!
Power Management .............................................................................................................................................................................. 36!
Call Capacity ........................................................................................................................................................................................ 37!
Multicast ............................................................................................................................................................................................... 39!
Configuring the Cisco Wireless LAN .................................................................................................................................................... 40!
Cisco Wireless LAN Controller and Lightweight Access Points .......................................................................................................... 40!
802.11 Network Settings .................................................................................................................................................................. 41!
WLAN Settings ................................................................................................................................................................................ 51!
Controller Settings ............................................................................................................................................................................ 57!
Call Admission Control (CAC) ........................................................................................................................................................ 59!
RF Profiles ........................................................................................................................................................................................ 62!
FlexConnect Groups ......................................................................................................................................................................... 64!
Multicast Direct ................................................................................................................................................................................ 65!
QoS Profiles ...................................................................................................................................................................................... 66!
Advanced Settings ............................................................................................................................................................................ 70!
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