Cisco VG202 Hardware Installation Guide

4-7
Cisco VG202 and Cisco VG204 Voice Gateways Hardware Installation Guide
OL-15959-01
Chapter 4 Powering On the Cisco VG202 and Cisco VG204 Voice Gateways
Troubleshooting
Ta b l e 4-1 Troubleshooting the Cisco VG204 Voice Gateway
Symptom Possible Cause Corrective Action
OK LED is off Faulty DC cable Check or replace cable.
Faulty DC power supply Check or replace DC power supply.
Check that DC is plugged in.
Check that the AC cable is plugged in.
Faulty power source Check or correct input power.
Faulty internal power supply Contact Cisco
1
or your Cisco reseller.
1. See the “Obtaining Documentation and Submitting a Service Request” section on page xvi.
Unit shuts off after operating for some time Overheating Check ventilation.
Faulty Cisco VG202 or Cisco
VG204
Contact Cisco
1
or your Cisco reseller.
Console screen display freezes Console fault Reset or replace console.
Software error Repeat power-on procedure.
Faulty Cisco VG202 or Cisco
VG204
Contact Cisco
1
or your Cisco reseller.

Cisco VG202 Specifications

General

Product Type	Voice Gateway
Voice Ports	2 FXS ports
Network Interfaces	1 x 10/100Base-TX
Protocols Supported	SIP
Operating Temperature	32°F to 104°F (0°C to 40°C)
Relative Humidity	10 - 90% (non-condensing)