6-11
Cisco VG248 Analog Phone Gateway Software Configuration Guide
OL-1209-02
Chapter 6 Troubleshooting the VG248
Troubleshooting Software Errors
Resolving Cisco CallManager Errors
Table 6-4 describes errors and warnings that might appear on the VG248 either
on-screen or in the event log (see the “Working with the Event Log” section on
page 6-22 for details on accessing the event log), which are caused by a
misconfiguration or miscommunication with the Cisco CallManager system. Use
this information to resolve these errors.
Table 6-4 Cisco CallManager Errors and Warnings Explanation
System Error Explanation Action
SCCP Registration
failed: X
This message, associated with
a particular port (1 – 48),
indicates that the port had
difficulty registering itself
with Cisco CallManager.
If a port is not properly
registered, then you cannot make
phone calls using it.
The reason that registration with
Cisco CallManager failed is
indicated in the message.
If the port cannot successfully
register, verify that the port is
properly configured in
Cisco CallManager.
See “Configuring the VG248
Analog Ports” section on
page 4-3 for details.
SCCP Registration
failures; last
reason X
SCCP Attempt to use;
currently disabled
A user has attempted to use a
telephone handset attached to
a VG248 port, which is
currently disabled.
To allow the user to make and
receive calls, you must enable
the port so it can register with
Cisco CallManager.
See “Setting the Port Enable
Policy” section on page 3-7 for
details.
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