Chapter 5 Integrating Cisco CallManager with Voice Mail Systems Using SMDI
Configuring SMDI Settings on the VG248
5-20
Cisco VG248 Analog Phone Gateway Software Configuration Guide
OL-1209-02
• Assigning the Message Desk Number, page 5-24
• Forwarding MWIs to Cisco CallManager, page 5-24
• Forwarding MWIs to Async 2, page 5-25
• Forwarding INV Responses to Async 1, page 5-26
• Identifying the Directory Number for Setting MWI on Cisco CallManager,
page 5-26
• Identifying the Directory Number for Clearing MWI on Cisco CallManager,
page 5-27
• Entering a Keep Alive Number, page 5-27
• Configuring Disconnect Notification, page 5-28
Identifying the Pilot Directory Number
The pilot directory number corresponds to the number users dial on their phones
to access voice mail. The pilot directory number configured on the VG248 must
match the VoiceMail service parameter configured in Cisco CallManager, which
is available by choosing Service > Service Parameters in Cisco CallManager.
This enables the VG248 to distinguish between calls made to retrieve a user’s
voice mail from calls made to leave a voice mail for another user.
Step 1 From the main menu, choose Configure.
Step 2 Choose SMDI.
Step 3 Choose Pilot directory number.
Step 4 Enter the number, which corresponds to the VoiceMail in Cisco CallManager.
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