47090/322
Copyright © 2015 Aeroflex Limited. All rights reserved.
114
Appendix B
Repair
This chapter describes how to return the equipment to Cobham.
Equipment return instructions
Please contact your local service center for Cobham products via telephone or web site for return or reference
authorization to accompany your equipment. For each piece of equipment returned for repair, attach a tag that
includes the following information:
• Owner’s name, address, and telephone number.
• Serial number, product type, and model.
• Warranty status. (If you are unsure of the warranty status of your instrument, include a copy of the invoice or
delivery note.)
• Detailed description of the problem or service requested.
• Name and telephone number of the person to contact regarding questions about the repair.
• Return authorization (RA) number (US customers), or reference number (European customers).
If possible, return the equipment using the original shipping container and material. Additional Cobham shipping
containers are available from Cobham on request. If the original container is not available, the unit should be carefully
packed so that it is not damaged in transit. Cobham is not liable for any damage that may occur during shipping. The
customer should clearly mark the Cobham-issued RA or reference number on the outside of the package and ship it
prepaid and insured to Cobham.
Contact Cobham or find your nearest service center at: www.cobham.com/wireless
To Next Page
Loading...
Need help?
General