98-145510-E 7-1
Chapter 7
Service and maintenance
7
This chapter has the following sections:
• General support
• Software update
• Status signalling with LEDs and status messages
• To stow and unfold the antenna manually
• BUC installation
• Replace the antenna or ACU
• To return units for repair
7.1 General support
Contact for support
If this manual does not provide the remedies to solve your problem, contact your service
provider.
7.1.1 Preventative maintenance
The EXPLORER 8000 series is constructed to require a minimum amount of regular
maintenance.
Make the following checks on a regular basis:
• Inspect the reflector front surface for physical damage including chips and cracks. Any
substantial damage can affect antenna performance and may require the reflector to be
replaced.
• Check the feed horn membrane for cracks or damage.
• Check that the mechanical connection between reflector arm and Feed boom is firm.
There must be no slackness in the connection between reflector arm and Feed boom.
• Check the flexible wave guide between the BUC and the feed for cracks or damage.
• Check that the polarization module can rotate.
• Use low-pressure washing and soft scrubbing to rinse off grit and reduce wear.
WARNING! Potentially hot surface when the system is operated in
hot environments without the possibility for ventilation. Contact may cause
burn. Allow to cool before servicing.