Replace the antenna or ACU
98-145510-E Chapter 7: Service and maintenance 7-20
7.6 Replace the antenna or ACU
The ACU contains a backup of the antenna data from the PCM unit in the antenna. When
the ACU or antenna has been exchanged, you must make sure the units are using the same
antenna data. Do as follows:
1. Connect a computer and enter the web interface as described in To access the
configuration web interface on page 6-3.
2. Select Service > Antenna data.
3. Select the PCM unit in order to copy the antenna data into the ACU.
7.7 To return units for repair
Should your Cobham SATCOM product fail, please contact your dealer or installer, or the
nearest Cobham SATCOM partner. You will find the partner details on
www.cobham.com/satcom, Technical Service Partner List. You can also access the
Partner Portal at www.cobham.com/satcom, Cobham SYNC Partner Portal, which may
help you solve the problem. Your dealer, installer or Cobham SATCOM partner will assist
you whether the need is user training, technical support, arranging on-site repair or sending
the product for repair. Your dealer, installer or Cobham SATCOM partner will also take care
of any warranty issue.
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