Why is the satellite signal weak on my COBHAM Boating Equipment?
If your COBHAM Boating Equipment displays a weak satellite signal, ensure there's a clear line of sight to the satellite. Access the web interface, navigate to SETTINGS > Satellite selection, and verify that 'Auto' is selected, or choose a satellite that covers your current location.
How to fix no signal or weak signal from the BGAN satellite on COBHAM SAILOR Fleet One?
To resolve a no signal or weak signal issue with your COBHAM Boating Equipment, first ensure the antenna has an unobstructed view in all directions. Then, verify that the antenna cable is properly connected at both ends and that no connectors are damaged. If the issue persists, access the web interface, go to SETTINGS > Satellite selection, select Auto, and click Apply. This will allow the system to automatically search for the satellite with the strongest signal.
What to do if the connection to the Internet cannot be established on COBHAM SAILOR Fleet One Boating Equipment?
If your COBHAM Boating Equipment cannot establish an internet connection, ensure that the data connection is enabled under SETTINGS > Data connection. If a data control switch is installed, verify it is in the enabled position.
What to do if the selected satellite is not visible at current GPS position on COBHAM SAILOR Fleet One?
If your COBHAM Boating Equipment shows that the selected satellite is not visible at your current GPS position, access the web interface and go to SETTINGS > Satellite selection. Choose 'Auto' to allow the terminal to automatically locate the satellite with the strongest signal, or manually select a satellite that is visible from your current location.
What causes excessive writes to the flash memory on COBHAM Boating Equipment?
If your COBHAM Boating Equipment is measuring excessive writes to the flash memory, verify that the APN name, user name, and password are set up correctly for your profiles.
What to do if the administrator password does not work on COBHAM SAILOR Fleet One Boating Equipment?
If your COBHAM Boating Equipment administrator password isn't working, it's possible someone has changed it. If you cannot recall the correct password, you will need to reset it. Contact your supplier to get a reset code, providing the serial number and IMEI number of the terminal. Then, access the web interface and reset the password.
Why can't a LAN connection be established on COBHAM SAILOR Fleet One Boating Equipment?
If your COBHAM Boating Equipment cannot establish a LAN connection, ensure the cable is properly connected. Also, verify you're using the correct type of cable and connector. If the connected equipment uses a static IP address, either change it to one that is not reserved or set up the equipment to use a dynamic IP address; alternatively, disable DHCP in the terminal.
What to do if COBHAM SAILOR Fleet One Boating Equipment says 'No antenna found'?
If your COBHAM Boating Equipment displays 'No antenna found', check the cable connection between the terminal and the antenna. If the connection is secure, try rebooting the terminal.
Why can't a phone connection be established on COBHAM SAILOR Fleet One?
If a phone connection cannot be established on your COBHAM Boating Equipment, ensure the cable is properly connected. Also, verify that you are using the correct type of connector and cable.
Why can't an IP handset connection be established on COBHAM Boating Equipment?
If an IP handset connection cannot be established with your COBHAM Boating Equipment, ensure the cable is properly connected. Also, verify that there is power (PoE) in the LAN interface by checking that the input voltage is within the specified range (10.5 - 32 V DC; 11.5 A - 4 A). Ensure that you don't have too many power-consuming devices connected, as the maximum available output power on the LAN (PoE) interface is 32 W. Disconnect other connected devices if possible.
Overview of the SAILOR Fleet One system and its primary capabilities.
Detailed description of the SAILOR Fleet One system's features and connectivity options.
Identification and description of the primary hardware components of the system.
Overview of tools and applications for system setup and daily operation.
Description of the communication services offered by the Inmarsat BGAN network.
Guidance on accessing system services through various connectors and equipment.
Instructions for unpacking and verifying the system components upon receipt.
Guidelines for selecting an optimal location for the antenna installation.
Requirements and considerations for designing and installing antenna masts.
Procedures for grounding the antenna and connecting antenna cables.
Guidelines for selecting a suitable location for the terminal unit.
Procedures for grounding the terminal and mounting the unit.
Overview of the terminal's connector panel and interface connections.
Guidance on selecting and extending power cables for the terminal.
Step-by-step guide for inserting the SIM card into the terminal.
Instructions on switching on the terminal using power and remote switches.
Process for registering the SAILOR Fleet One with the BGAN network.
How to connect smartphones, IP handsets, and analogue phones to the system.
Guide on how to initiate and receive phone calls using the system.
Options and procedures for making and receiving phone calls.
Information on data connection types and accessing the Internet.
How to access, navigate, and configure the system via the web interface.
Explanation of the dashboard's functions for monitoring system status.
How to manage contacts, including adding, editing, and deleting entries.
Procedures for sending and receiving SMS messages through the terminal.
Instructions for entering, enabling, disabling, and changing the SIM PIN.
Steps to configure data connection settings, including APN.
How to configure LAN settings and manage IP handsets/smartphones.
Procedure for selecting a preferred satellite for network registration.
How to log on as an administrator and manage passwords.
Procedures for saving and loading system configurations.
How to enter call tariffs for automatic charge calculation.
How to clear call logs and reset counters.
How to set data usage limits to stop connections automatically.
How to enable, disable, or change the SIM PIN.
How to configure user access levels and permissions.
How to set up call restrictions for allowed numbers or phone book entries.
How to set up and manage external data connections for devices.
How to configure the system for tracking purposes by reporting to a server.
How to configure the built-in RF noise filter for interference resilience.
Information on obtaining technical assistance and finding service partners.
Procedures for uploading new software to the terminal or downloading from the Internet.
List of part numbers for system units and accessories.
A table listing common problems, their causes, and remedies.
Overview of indicators, event messages, and logs for status monitoring.
How to generate a diagnostic report for troubleshooting.
Explanation of event messages, their meanings, and remedies.
How to view detailed status information for the system and antenna.
How to view properties of the connected antenna via the settings page.
How to activate and run a system self-test.
Description of the functions of the terminal's reset button.
Information on IP subnets reserved for internal terminal use.
Detailed technical specifications for the antenna unit.
Recommended minimum distances to other transmitters for interference avoidance.
Detailed technical specifications for the terminal unit.
General| Type | Maritime Satellite Terminal |
|---|---|
| Frequency Band | L-band |
| Antenna Type | Omni-directional |
| Power Supply | 12-24 V DC |
| Voice | Yes |
| SMS | Yes |
| GPS | Yes |
| Coverage | Global |
| Category | Boating Equipment |
| Network | Inmarsat |
| Antenna Size | Compact |
| Operating Temperature | -25 to +55 °C |
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