Suggested actions:
Step 1: Make sure your processor is:
Turned on.•
Within 2 metres (approximately 6 feet) of your •
remote assistant.
Paired with your remote assistant.•
If this solved the problem, you’re done. If not, continue.
Step 2: Move to a different location.
Hold your remote assistant on the same side of the body
as your processor.
Make sure your remote assistant's status indicator light is
not covered by your hand.
If this solved the problem, you’re done. If not, continue.
Step 3: Contact your clinician.
Your remote assistant has no additional information about
the "Processor unavailable" alert. If you press one of the lower
keys when this alert appears, the remote assistant displays the
troubleshooting guide.
© Cochlear Limited 2010 CP810 and CR110 Troubleshooting Guide - 13
Use your remote assistant to troubleshoot your processor
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