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Cochlear Nucleus CP810 - You Cannot See Your Remote Assistant Screen Clearly; Your Remote Assistant Battery Emptied very Quickly; Your Remote Assistant Is Damaged

Cochlear Nucleus CP810
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You cannot see your remote assistant screen clearly
Suggested actions:
Step 1: Try moving to another location. If you are outdoors, try
moving to a shaded area or go indoors.
If this solved the problem, you're done. If not, continue.
Step 2: Check and adjust your remote assistant contrast and
brightness settings.
If this solved the problem, you're done. If not, continue.
Step 3: Contact your clinician.
Your remote assistant battery emptied very quickly
Suggested actions:
Step 1: Check if anything is pressing against one of the remote
assistant keys, such as an item in your handbag or pocket.
This can cause your remote assistant screen to remain
active. Even if your remote assistant keypad is locked, the
battery can empty quickly when your remote assistant
screen remains continually active.
If this solved the problem, you're done. If not, continue.
Step 2: Contact your clinician.
Your remote assistant is damaged
If your remote assistant is physically damaged, contact your clinician.
The CR110 remote assistant is not a serviceable item. The battery is
not replaceable.
36 - CP810 and CR110 Troubleshooting Guide © Cochlear Limited 2010
Troubleshoot your remote assistant

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