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Cochlear Nucleus CP810 - Sound Is Intermittent or Volume Goes up and down; Sound Is too Loud or Uncomfortable

Cochlear Nucleus CP810
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Sound is intermittent or volume goes up and down
Suggested actions:
Step 1: Try moving to an environment where the level of sound is
constant and does not go up and down.
If this solved the problem, you're done. If not, continue.
Step 2: Complete the steps described in Perform a maintenance
check.
If this solved the problem, you're done. If not, continue.
Step 3: If you have a remote assistant, reset your processor's
settings. This will return all system settings to the values
set by your clinician.
If this solved the problem, you're done. If not, continue.
Step 4: Contact your clinician.
Sound is too loud or uncomfortable
Suggested actions:
Step 1: Change settings:
Try a different program.•
Check and adjust volume.•
Check and adjust sensitivity.•
If this solved the problem, you're done. If not, continue.
Step 2: If you have a remote assistant, reset your processor's
settings. This will return all system settings to the values
set by your clinician.
If this solved the problem, you're done. If not, continue.
Step 3: Contact your clinician.
26 - CP810 and CR110 Troubleshooting Guide © Cochlear Limited 2010
Troubleshoot your processor

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