Step Actions
Step 2: Check the coil:
Disconnect the coil cable from the coil.
Confirm that the socket on the coil shows no signs of damage.
Reconnect the coil cable to the coil. Make sure the coil cable is
fully inserted into the socket on the coil.
If the socket on the coil is damaged, replace the coil.
Step 3: Check the battery contacts:
Disconnect the battery module from the processing unit.
Confirm that the contacts on both the battery module and the
processing unit are free of dirt and dust. Blow away any dirt or
dust.
Reconnect the battery module to the processing unit.
Make sure the processing unit and battery module are correctly
aligned. Even a slight misalignment can prevent your processor
from turning on.
Step 4: Check the microphone protectors:
Confirm that the microphone protectors are in place.
Replace the microphone protectors if you notice degradation in
the sound quality, or if the protectors look dirty.
Step 5: Check the accessory socket and cable:
Confirm that the accessory socket is free of dirt and dust. Blow
away any dirt or dust.
Check that the accessory cable has no cracks or bumps. If the
accessory cable is damaged, replace the cable.
If any part of your processor, coil or coil cable is physically damaged,
contact your clinician.
The CP810 Sound Processor and all accessories are not user serviceable.
Only a person authorised by Cochlear Limited should repair your
processing unit.
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