DIAGNOSTIC TOOLS
Run a Connectivity/IP Address Check test to troubleshoot connectivity issues to a website URL or IP
address
Access from the left navigation menu:
Troubleshooting > Diagnostic Tools
•
Test Connectivity Results tests your Internet connection. Enter a URL, such as
www.xfinity.com, in the Destination Address field. Click Test Connectivity. If there is no
connectivity or the URL is invalid, then the test will fail.
•
Check for IP Address Results determines if an IP address is accessible. Enter an IP
address, then click Check for IP Address.
Fig. 49
Wireless Gateway User Guide" " 42
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