DX-80 HARD DRIVE VOICE MAIL INSTALLATION AND SUPERVISOR GUIDE 09/01
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3. To save the information and exit the screen, press <F10>. The System Information
menu displays.
2.4.4.5 Setting Up the Call Transfer Screen
1. From the System Information menu, select CALL TRANSFER. The Call Transfer setup
screen displays.
2. The fields in the top half of the screen list the sequences that the Voice Mail is to dial to
transfer calls (the “!” signifies hook-flash and the comma signifies pause for one second).
Typically, these settings are appropriate for most telephone systems without any
modification. If you know the actual sequences required by the telephone system, and
they are different from those shown, make the changes as necessary.
3. To save the information and exit the screen, press <F10>. The System Information
menu displays.
2.4.4.6 Setting Up the Class of Service Screen
Each mailbox on the system is assigned a class of service. The class of service assigned to
the box dictates which Voice Mail features the mailbox owner has access to and how he/she
can use those features.
There are 8 classes of services (0 through 7) that can be set up then applied to mailboxes on
the Voice Mail. Two of them are pre-configured on the system. Class of service 0 is
assigned by default to the prototype mailbox 9994, which serves as a template for every
mailbox that you create on the system. Class of service 7 is assigned supervisor mailbox
privileges. This class of service is assigned to mailbox 70, which is also pre-configured on
the system. Mailbox 70, therefore, serves as the supervisor mailbox. By calling into the
system and accessing the supervisor mailbox, the system supervisor can make necessary day-
to-day modifications to the voice processing system, such as adding mailboxes, changing
Routing box greetings, etc. See section 3 for details.
1. From the System Information menu, select CLASS OF SERVICE. The Class of Service
setup screen displays.
2. Use the information provided below to review and, if necessary, adjust the fields on two
different Class of Service screens. First, review class of service 0, which functions as the
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