Comdial DX-80 - Introduction to the DX-80 Phone; Conventions Used in this Manual; Overview of DX-80 Phone Features; Handset Buttons and Display

DX-80 HARD DRIVE VOICE MAIL INSTALLATION AND SUPERVISOR GUIDE 09/01
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Table of Contents
1. System Overview ................................................................................................. 1
1.1 What Does the DX-80 Hard Drive Voice Mail Do?....................................................1
1.1.1 What is an Automated Attendant?.....................................................................1
1.1.2 What is Voice Mail? .........................................................................................2
1.2 Understanding the DX-80 Hard Drive Voice Mail Product Design ..............................3
Differences between the DX-80 Hard Drive Voice Mail and an External
Small Office VP System ........................................................................................4
2. System Setup Instructions................................................................................ 6
2.1 Available System Setup Techniques..........................................................................6
2.2 Preparing for System Setup ......................................................................................7
Typical Setup ........................................................................................................8
2.3 Collecting Necessary Customer Information..............................................................8
2.4 Setting Up the System by Attaching a Laptop.......................................................... 15
2.4.1 Installing Serial Administration Software on the Laptop................................... 15
2.4.2 Connecting the Laptop to the DX-80 Hard Drive Voice Mail ............................ 16
2.4.3 Setting up the System..................................................................................... 19
2.4.4 Specifying System Information ....................................................................... 19
2.4.4.1 Accessing System Information Screens ......................................................20
2.4.4.2 Setting Up the General Information Screen ................................................20
2.4.4.3 Setting Up the Line Information Screen .....................................................21
2.4.4.4 Setting Up the Business Hours Screen........................................................21
2.4.4.5 Setting Up the Call Transfer Screen...........................................................22
2.4.4.6 Setting Up the Class of Service Screen.......................................................22
2.4.5 Specifying Box Information............................................................................ 29
2.4.5.1 What Is a Box?.........................................................................................29
2.4.5.2 Understanding Routing Box 800, 801, and 821...........................................29
2.4.5.3 Accessing Box Information Screens...........................................................30
2.4.5.4 Reviewing Routing Box 800, 801, and 821 and Setting Up Single-Digit
Call Routing ........................................................................................................32
2.4.5.5 Setting Up Prototype Mailbox 9994 ...........................................................33
2.4.5.6 Creating Subscriber Mailboxes ..................................................................35