DX-80 HARD DRIVE VOICE MAIL INSTALLATION AND SUPERVISOR GUIDE 09/01
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“…Press 2 for Sales…”). Note that you can modify the single-digit call routing options
by following the procedure provided later in this section.
7. To re-record the greeting, press 2. The system prompts you to enter the number of the
greeting you want to re-record. Enter the greeting number (0 through 9). Then, follow
the prompts to complete the procedure.
8. To choose a new greeting to play as the currently active greeting, press 5. The system
prompts you to enter the number of the greeting you would like to activate or to press star
for the currently active greeting. If you press *, the system voices the currently active
greeting number and greeting, then re-voices the options:
9. Once you press 5 and enter a new greeting number, the system voices a confirmation
prompt stating the greeting number and voicing the now-active greeting.
3.2.3 Changing the Single-Digit Call Routing
The Voice Mail can be set up to voice greetings to callers that include single-digit call routing
options, such as, “Press 2 for Sales…” On a system set up this way, a call is transferred to a
certain mailbox when the caller presses 2 during or after the greeting. You can control the
digit(s) callers can dial and the route their calls will subsequently take using the following
procedure.
Note that if you use the following procedure to change the single-digit call routing set up, you
must update the Routing box greeting to relay new instructions to the caller. Use the
procedure in section 3.2.2 to update the greeting as necessary.
1. From a telephone, call into voice mail and log into the supervisor mailbox 70. The
system voices the Main menu:
To Replay the Greeting Press 1
To Re-Record the Greeting Press 2
To Delete the Greeting Press 3
To Choose a New Greeting Press 5
To Exit Press #
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