Re: Service Disclaimer
Dear Customer:
You have requested service manuals, schematic drawings, operating or calibration
specifications or other sourcing information about your ConMed Linvatec capital
products. We are, therefore, providing you or have already provided you with the
items identified on the attached Service Information List.
Please note that the items on the attached list are uncontrolled copies. As a result
they are current only as of the date of the attached list and we reserve the right to
make any changes without notifying you.
It is standard ConMed Linvatec policy that all preventive maintenance and other
product services related to ConMed Linvatec products be performed at ConMed
Linvatec service centers by trained technicians. We have designed and developed
proprietary equipment and have certified service personnel. In this way we can
ensure that our products perform in accordance with their original design
specifications.
Please understand that successful servicing and/or calibration of your ConMed
Linvatec product is necessary to achieve optimum product performance and any
deviations may adversely impact the function of the device. The risks associated with
improper servicing and/or calibration may include, but are not limited to, patient
injury, delay of the surgical procedure, injury to the surgeon or surgical staff, and
damage to the product and/or other operating room equipment.
ConMed Linvatec products are covered by our published warranty policy, provided
that all preventive maintenance and other product services are performed at a ConMed
Linvatec service center by ConMed Linvatec trained technicians during the warranty
period. Any preventive maintenance or other product services performed by non
ConMed Linvatec certified technicians will void the product warranty.
Accordingly, ConMed Linvatec hereby disclaims all liability for any tests, results,
conclusions, consequences or other events that may arise as a result of your
utilization of the information, equipment and procedures shown on the attached
items. In no case shall ConMed Linvatec be liable for any direct, indirect, special,
incidental or consequential damages, based upon any theory of liability arising from a
product serviced in any way by other than ConMed Linvatec certified technicians.
Sincerely
CONMED LINVATEC
Rev.4/07
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