13 Troubleshooting 
13.1 Analog Inputs 
Problem  Action 
20mA inputs always read 0.  Check transmitter power. 
Reading is at or near 0 for 
all input signals. 
Check if the input transient suppressers are 
damaged. 
20mA readings are not 
accurate. 
Check for a damaged 250Ω current sense 
resistor. 
Inputs are 0-20mA, not 4-20mA. 
Reading is constant.  Check that the analog input is not forced. 
 
13.2 Analog Outputs 
Problem  Action 
Outputs are always 0mA  Check the 24V power. 
The full-scale output is less 
than 20mA. 
Check the 24V power. 
Check that the load resistance is within 
specification. 
Output is constant and 
should be changing. 
Check that the analog outputs are not forced. 
 
13.3 Digital Inputs 
Problem  Action 
Input LED does not come 
on when input signal is 
applied. 
Check the input signal at the termination block. It 
should be at least 50% of the digital input range. 
If this is a DC input, check the polarity of the 
signal. 
Input is on when no signal is 
applied. The LED is off. 
Check that the digital inputs are not forced on. 
Input is off when a signal is 
applied. The LED is on. 
Check that the digital inputs are not forced off. 
Input is on when no signal is 
applied. The LED is on. 
Check that the digital output at that point is off. 
The LED is dim.  This normal operation when the controller is in low 
power mode or sleep mode. 
 
13.4 Digital Outputs 
Problem  Action 
Output LED comes on and 
output is on, but the field 
device is not activated. 
Check the field wiring. 
Check the external device. 
Output LED and output are 
on when they should be off. 
Check that the output is not forced on. 
SCADAPack LP Hardware Manual 
May 26, 2006   
39