What to do if my Crestron Thermostat displays an error message and the equipment is not operating?
If your thermostat is displaying an error message and the equipment is not operating, it could be due to disabled or failed temperature sensors, or bad communications. Refer to "Local Error Messages" on page 84. Also, check the wiring and use low capacitance twisted-pair wiring.
How to fix no display on Crestron CHV-THSTAT Thermostat?
If your Crestron Thermostat has no display, begin by checking for +24V on pins 24(C) and 24(R). Check the circuit breaker powering the furnace or boiler, inspect the P4 jumper on the thermostat board, and verify the thermostat wiring. Also, ensure the thermostat is correctly mounted to the backplate.
Why is Crestron CHV-THSTAT displaying the wrong temperature?
If your Crestron Thermostat is displaying the wrong temperature, first verify that the correct units (Fahrenheit or Celsius) are selected. Check the sensor setup and reset the Temperature Offset if necessary. Also, make sure the thermostat is not located in direct sunlight, drafts, doorways, or near skylights and windows.
What to do if I cannot change temperature setting on Crestron Thermostat?
If you cannot change the temperature setting on your Crestron Thermostat, it might be because you've reached the upper or lower temperature limits. The setpoint heat range is 38 – 90º F (3-38º C), and the setpoint cool range is 59-100º F (15 – 38º C).
Why is heating/cooling not operating in single-setpoint auto mode on my Crestron CHV-THSTAT Thermostat?
If heating or cooling isn't working in single-setpoint auto mode, it could be due to a 20-minute system toggling lockout. Adjust the auto deadband and anticipator settings for smoother operation.
Why can't I change screens or setpoints on my Crestron Thermostat?
If you're unable to change screens or setpoints, local operation might be locked out. Remove the lockout from the network.
What to do if my Crestron CHV-THSTAT displays 'NetDown'?
If your Crestron Thermostat displays 'NetDown', it means there is either no Crestron program running or the program doesn't include a device at the thermostat's network address. To fix this, correct the program or create one if needed.
Why is there no heat from the register when my Crestron Thermostat indicates 'Heat On'?
If your thermostat indicates 'Heat On' but there's no heat, the fan may be turning on when the furnace reaches its setpoint. Wait five minutes, then recheck the registers. Note that the setpoint heat range is 38 – 90º F (3-38º C).
Why Cresnet Balance Point values out of range on Crestron Thermostat?
If the Cresnet Balance Point values are out of range on your Crestron Thermostat, verify the intended balance point settings, because the values of -1°, 91°F represent "Off" settings.
Why cannot enter Auto mode on Crestron Thermostat?
If you cannot enter Auto mode on your Crestron Thermostat, it's possible that Auto mode is disabled in setup. Select “N” for the Disable Auto Mode item on the “Other Settings” setup page.
General| Brand | Crestron |
|---|---|
| Model | CHV-THSTAT |
| Category | Thermostat |
| Language | English |
Details the key functionalities and features of the CHV-TSTAT/CHV-THSTAT.
Lists and describes Cresnet network connection pins.
Lists and describes pins for connecting remote sensors.
Describes the power connection terminals.
Details network wiring requirements and calculations for Cresnet runs.
Explains the unique identity code (Net ID) required for each network device.
Step-by-step guide to entering and navigating the thermostat setup menus.
General notes and important considerations for thermostat setup.
Defines various heating/cooling and slab system types.
Guide to configuring Heat/Cool systems including stages and air types.
Guide to configuring Heat Pump systems with Aux heat or Dual Fuel.
Guide to configuring the Slab 1 floor warming system.
Guide to configuring the Slab 2 single stage space heat system.
Guide to configuring the Slab 3 single stage heat system with limits.
Guide to configuring Slab 4A two stage heat/one stage cool system.
Guide to configuring Slab 4B two stage heat/one stage cool system.
Guide to configuring Slab 5A one stage heat/cool with floor warming.
Guide to configuring Slab 5B one stage heat/cool with floor warming.
Describes the main display screen showing temperature, mode, and set points.
Explains how to navigate through system mode, fan mode, and other screens using the MODE button.
Describes how to set the fan mode to AUTO or ON for continuous operation.
Explains how to enable or disable the humidifier function if equipped and enabled.
Shows the thermostat's connection status (ONLINE or HOLD) within the Cresnet system.
Allows updating temperature settings to all thermostats on the system.
Displays current indoor humidity and allows setpoint adjustment if enabled.
Shows outdoor temperature and humidity if sensors are connected and enabled.
Displays text messages sent from the control system.
Overview of D3 Pro for automatic programming of Crestron systems.
Guide to using SIMPL Windows for programming Crestron control systems.
Illustrates the slotted symbol used in SIMPL Windows for thermostat programming.
Details the signals and definitions for the Heat/Cool control slot.
Details the signals and definitions for the Humidity control slot.
Details the signals and definitions for the Slab control slot.
Details the signals and definitions for the Current System State slot.
Details the signals and definitions for the Display Functions slot.
Details the signals and definitions for the System Configuration slot.
Defines the meaning of the characters and options within the Viewport ID strings.
Provides common troubleshooting issues and their corrective actions for the thermostat.
Details the manufacturer's warranty terms, coverage, and limitations for Crestron products.
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