Crestron Flex User Manual

47 • Product Manual — Doc. 9132A
Diagnostics
View Logs
When troubleshooting, different logs can be viewed. Select the desired log file from the View and
Manage System Logs drop-down list to view a specific log type. Then, click Refresh to view the
latest log data.
Windows Event Viewer
Click Launch Event Viewer to open the Windows event viewer that shows system and application
logs.
Export Log Files
Click Export Log Files to package and export all the log files (including all Crestron logs and
system event logs) onto external storage.
Upload Log Files
Click Upload Log Files to package and upload all the log files to a Crestron server for delivery to
Crestron support personnel.
NOTE: Internet access is required for uploading.
Enhanced Logging
Enable the enhanced logging feature only if instructed by Crestron support for advanced
troubleshooting. The enhanced logs are collected during the normal export process. Turn off
enhanced logging when troubleshooting is finished.

Crestron Flex Specifications

General

Connectivity	Bluetooth
Display	Touchscreen display
Compatibility	Microsoft Teams, Zoom
Camera	Integrated camera (resolution varies by model)
Power	PoE or AC power adapter