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Technical support report
The Technical Support Report page is an invaluable resource for the CyberGuard SG
technical support team to analyze problems with your CyberGuard SG appliance. The
information on this page gives the support team important information about any
problems you may be experiencing.
Note
If you experience a fault with your CyberGuard SG appliance and have to contact the
CyberGuard SG technical support team, ensure you include the Technical Support
Report with your support request. The Technical Support Report should be generated
when the issue is occurring on each of the appliances involved, and attached in plain text
format. Otherwise, the CyberGuard technical support stag are unlikely to have enough
information to assist you.