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D-Link DCS-5010L User Manual

D-Link DCS-5010L
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50D-Link DCS-5010L User Manual
Section 5 - Troubleshooting
Troubleshooting
1. What is Remote Access? How do I enable it?
Remote Access allows you to access your camera from the www.mydlink.com website. You can view live video from your camera and manage your
cameras settings when you’re away from home. Simply use the Camera Setup Wizard to register your camera with your mydlink account. (Refer to
“Camera Setup Wizard” on page 19.)
After running the Camera Setup Wizard, you should see Remote Status: Enabled on the summary page.
If you see Remote Status: Disabled, make sure that:
the front LED on your camera is lit solid green
your Internet connection is working
your routers LAN & WAN connections are working properly
your router has UPnP enabled (for more information, refer to your router’s user manual)
your router can get a public IP address
your routers rmware has been upgraded to the latest version
you have tried rebooting your router by unplugging it, then plugging it back in
After checking the above items, you can click Retry to refresh the summary screen to see if Remote Access has been enabled.
2. What can I do if I forget the password for my camera’s Web conguration interface?
If you forget your password, you will need to perform a factory reset of your camera. Unfortunately, this
process will change all your settings back to the factory default settings.
To reset your camera, use an unfolded paper clip to press and hold the RESET button on the back of your
camera for at least 10 seconds while your camera is plugged in.
Reset Button

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D-Link DCS-5010L Specifications

General IconGeneral
Maximum resolution640 x 480 pixels
Supported video modes-
Video compression formatsH.264, M-JPEG
Supported graphics resolutions160 x 112, 320 x 240, 640 x 480 (VGA)
Pan range-170 - 170 °
Tilt angle range-25 - 95 °
Minimum illumination0 lx
Sensor typeCMOS
Optical sensor size1/5 \
Optical zoom- x
Fixed focal length2.2 mm
Motion sensorYes
Security algorithmsWPS
Built-in HDDNo
LED typeIR
Night vision distance8.0 m
CertificationCE, CE LVD, FCC, C-Tick
Placement supportedIndoor
Connectivity technologyWireless
Form factorDome
Mounting typeDesk
Product colorBlack
Ethernet LAN (RJ-45) ports1
Audio formats supportedPCM
Wi-Fi standardsWi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Supported network protocolsIPV4, ARP, TCP, UDP, ICMP, DHCP Client, NTP Client (D-Link), FTP Client, DNS Client, HTTP Server, DDNS Client (D-Link), PPPoE, SMTP Client, LLTD
Power consumption (typical)8.64 W
Storage temperature (T-T)-25 - 70 °C
Operating temperature (T-T)0 - 40 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 85 %
Harmonized System (HS) code85258900
Weight and Dimensions IconWeight and Dimensions
Depth102.35 mm
Width101.27 mm
Height133.6 mm
Weight292.4 g

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