Issue Possible causes Known solutions
Emergence of water
under Bob
The tank floods.
The tank capacity is 4 litres.
If you are in the “integrated-
tank” mode, do not overfill it.
If you are in the “water supply”
mode: switch your water supply
off and call the After Sales
Service.
The door leaks.
Check the condition and
position of the seals on the
door and whether something
prevents the door from closing
completely.
Leak et the drain hose
connection.
Use the supplied clamp and the
screwdriver to tighten the drain
hose on the back of Bob. (See
page 6)
Leak at Bob’s easywater
connection. .
Check the connection and
tighten it. (See page 5)
Leak in the tank Contact the After Sales Service
My dishes are damaged. Unsuitable cycle.
Do not put any fragile cutlery in
Bob(see page 30)
Damp packaging
Every Bob is tested in the
factory before delivery,
which is why water
residues may be present.
(N/A)
The inside of Bob is
humid.
Every Bob is tested in the
factory before delivery,
which is why water residues may
be present.
Bob is not responsive
(the screen is frozen, the
buttons no longer react)
Malfunctioning
Restart Bob by unplugging and
then plugging it in again.
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