Daan Tech Bob 2020 - Repair and Customer Service

2 | repair and custoMer service
All information about the repair service for Bob can be found online on our
website www.daan.tech.
All components are available for 10 years after the date of purchase of Bob.
If you have a problem with a component of your Bob, please contact the Daan
Tech Customer service.
Scan the QR code to access our website.
IMPORTANT:
In case a Daan Tech technician confirms that you need to return your Bob to us
for analysis and repair, follow these steps:
If possible, drain your Bob completely with the emptying cycle (settings
menu) Otherwise, flip Bob around
1. Otherwise, empty your Bob (especially the tank) in the sink or shower.
2. Reuse the original packaging and bag to return Bob to us. Unless
otherwise instructed by our Daan Tech customer service (in written
from: e-mail, SMS, etc...) you are not allowed to use any other
packaging.
3. Use tape to close the package.
4. Print and paste the RETURN VOUCHER on the package (which is sent
to you by email)
5. You will be informed of the progress of the repair of your Bob.
FEEL FREE TO
CONTACT US
Daan Technologies
ZA Mortier EST
85610 Cugand
France
CONTACT US BY EMAIL
Email: hello@daan.tech
After Sales Service: cs@daan.tech
Any questions? Any recommendations?
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