MNL-00007 [3] Proprietary and Confidential Page 62 of 63
30.3 Customer Responsibility
In the event that warranty service is requested, the Purchaser must reasonably cooperate with
Daavlin to verify the warranty claim of the Purchaser, including conducting minor diagnostic
work. Failure to participate in diagnostic work may result in being charged for on-site service
calls. The Purchaser must allow Daavlin, at Daavlin’s option, to inspect the Equipment or
component parts on request.
30.4 Warranty Service
During the warranty period, Daavlin will, at Daavlin’s option, repair or replace any Equipment
or components that appear to have been defective in material or workmanship, with new or
remanufactured materials. Daavlin may require the return of merchandise claimed to be defective
for its examination and shall be the sole judge as to whether material is in fact defective under
the terms of this Limited Warranty. In such situations, Daavlin will cover freight expenses in the
continental USA to ship products covered under warranty both to and from Daavlin’s servicing
center if the product fails during the first three months. If the product fails after three months
during the warranty period, the customer is responsible for in-bound freight charges while
Daavlin pays freight charges back to the Purchaser. All Equipment ships ground unless the
Purchaser covers costs for expedited shipping. Daavlin is not responsible for any delays
occurring during transport of the Equipment.
During the term of the Limited Warranty, Daavlin will, at Daavlin’s option, arrange for a
qualified service technician to repair or replace any defective systems or components as covered
in accordance with the terms and conditions of this Limited Warranty. It will be at Daavlin’s sole
discretion whether subcontractors or Daavlin employed technicians will perform the required
warranty service work. However, this Limited Warranty will be declared null and void if non-
qualified technicians perform any repair or maintenance on the Equipment unless prior written
authorization has been obtained from Daavlin. Even with Daavlin’s authorization, Daavlin shall
not be responsible or liable for any such work (in or out of warranty). Daavlin reserves the right
to bill for labor, expenses, and services for requested "warranty" service trips which result in
work not covered by this Limited Warranty. This may include, but is not limited to, a tripped
circuit breaker, an unplugged machine, or a blown fuse.
30.5 Disposal
Please contact Daavlin at 1-800-322-8546 for disposal instructions for the unit and/or cabinet
and all accessories.
30.6 Other Services
Extended warranties are available and may be purchased from Daavlin’s aftermarket sales
department.
In the event that this Limited Warranty conflicts with other warranties included in Daavlin’s
Equipment manual, the terms and conditions of this Limited Warranty shall prevail.
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